When someone nearby searches for what you do, this is what puts you on Google and the map. It takes about 15 minutes. We'll walk you through it no matter where you're starting from.
First, tell us what you're using. The pictures below will match your screen.
Five minutes of getting ready saves you a do-over.
Before anything else, you need to be signed in to the right Google account. Getting this wrong is the single most common way people lock themselves out of their own listing, so let's take it slow.
Which account should that be? Pick one that will stay with the business for good:
You'll actually sign in on the next step, when you open Google. Right now, just learn how to check and switch which account you're in, because you'll glance at this every time you open a Google page:
Tap this circle to see which account you're in
This changes a couple of small things later. Remember your letter, A or B.
You have a shop, store, or office that people can walk into. (Gift shop, salon, barbershop, studio.)
You travel to your customers and don't have a store they visit. (Plumber, electrician, cleaner, landscaper.)
A lot of businesses already have a Google listing they never set up. Google makes them automatically. So before you create anything, let's check what you've got. It takes 30 seconds.
What did you see? Tap the one that matches:
Not sure which one you're seeing? Take a screenshot and text it to us. We'll tell you exactly which box you're in. hello@steadycraftsolutions.com
Pick your situation above to see your steps
This happens a lot. A past employee, an old marketing company, or even Google itself may "own" the listing. The good news: you can get it back, and we'll do this part for you so you don't have to wrestle with Google support.
While we sort out access, your website still works and still brings in customers. The Google listing is a bonus on top, not the only thing keeping you visible.
On your phone, tap this blue button. It opens Google's page for adding a business.
On your computer, click this blue button. It opens Google's page for adding a business in a new tab.
Tip: tap or click the button above so you don't mistype the address.
Add your business to Google
Put your business on Google for free and reach more customers.
Type your business name exactly the way it is on your sign, truck, or receipts.
What's the name of your business?
Start typing what you do and pick the closest match. For example: Gift shop, Embroidery shop, Electrician, or Plumber.
What kind of business is this?
Next, Google asks if customers come to a place you have, like a store or office. Answer with your letter:
Do customers visit your business?
Like a store or office they can walk into.
Pick the top one if you're A, the bottom one if you're B
Where's your business located?
Where do you serve customers?
Type your business phone number and your website address. That's it for the basics. We fill in your hours, services, description, and photos for you afterward.
Add your contact info
Good news: half the work is already done. Your listing exists. You just need to tell Google it's yours.
Tap that link to start your claim
Google shows you what it already has and may ask a few questions to fill the gaps. Just confirm or fix these:
Google needs to see your business is real before it goes live. The usual way is a short video you record on your phone, right inside the Google screen. It's easier than it sounds. You don't have to be perfect.
Verify with video
Record one video, no stopping, showing your business is real.
Film one slow walk-through, about 30 to 60 seconds. Don't stop and restart. Here's what to show, based on your letter:
Walk it like you're giving a quick tour.
Walk it like you're giving a quick tour.
After you submit, Google reviews it, usually within a few days (up to about 5 business days). You'll get an email telling you if it was successful. Once you're approved, do the last step below.
Perfect, you've done the hard part already. Your profile exists and you control it. There's only one thing left: add us as a Manager so we can fill it out and keep it optimized. That's the step right below.
This is the step that lets us take over the hard part. You add us as a Manager. You stay the Owner and keep full control. Manager just lets us add your services, hours, description, and photos for you.
Here's how to get to the right place:
This is what your business looks like when you find it (your buttons, not the personal-account menu):
Tap "More," then "Business Profile settings"
People with access
Once you're approved and you've added us as a Manager, we take it from here:
Stuck on any step? Send us a screenshot of your screen and we'll jump on a quick call.
Reach us at hello@steadycraftsolutions.com