Terms of Service

Last updated: July 13, 2026

These terms cover your use of Steady Craft Solutions ("we," "us," or "our") and the websites, tools, and services we provide. By hiring us or using our services, you agree to them. If you do not agree, please do not use our services.

What we do

We build and host websites for local businesses, and depending on your plan, we also handle things like search visibility, your Google Business Profile setup, contact forms, and social media posting. What is included depends on the plan you pick. We will tell you clearly what is in your plan before you pay.

Free preview

We build your website preview before you pay anything. You are under no obligation to buy it. If you do not want it, you owe us nothing and we take it down. A free preview is a preview only. It is not a launched, hosted, or finished site until you are on a paid plan.

Plans and billing

Most plans have a one time setup fee plus a monthly fee. Payments are handled by Stripe. We do not store your card details.

• Your monthly fee bills automatically on the same day each month until you cancel.
• Prices are listed on our pricing page. If we change the price of your plan, we will give you at least 30 days notice by email before it takes effect.
• If a payment fails, we will try again and email you. If it stays unpaid, we may pause your service until it is settled.

Cancelling

You are month to month. You can cancel anytime. There is no contract and no minimum term.

When you cancel, your plan stays active through the end of the billing period you already paid for, and then it stops. We do not refund the current month. Just email support@steadycraftsolutions.com and we will take care of it.

Setup fees

Setup fees pay for the custom build work. They are not refundable once we have started building. If you pay a setup fee and change your mind before we begin work, email us and we will refund it.

Your domain

Your domain is registered in your name and your business's name. You own it. If you leave, you keep it, and we will help you point it wherever you want.

What happens to your site if you cancel

Your site lives on our hosting, so when you cancel, we stop hosting it and the site goes offline. Your domain is still yours and still works. You keep the rights to your own content, meaning your photos, your text, your logo, and your business information.

The underlying templates, code, and platform we built the site on stay ours. We are not handing over our codebase, but you are never trapped. Your domain and your content are yours to take.

Your content and your responsibilities

You are responsible for the accuracy of what you give us, and for having the right to use it. When you send us photos, text, logos, or reviews, you are telling us you own them or have permission to use them.

You agree not to use our services for anything illegal, misleading, or abusive, and not to publish content that infringes someone else's rights.

You give us permission to use your content to build and run your site, and to show your finished site in our portfolio and marketing. If you would rather we did not showcase your site, just tell us and we will not.

Social media posting

If you ask us to manage your social media, you give us permission to publish posts to the accounts you connect, on your behalf. You can disconnect at any time. You stay responsible for what goes out under your name, and we will not post anything you have told us not to. How we handle the data from those accounts is covered in our Privacy Policy.

What we do not promise

We work hard to get you found and to get your phone ringing, but nobody can guarantee search rankings, traffic, leads, or sales. Google and the social platforms change their rules constantly and we do not control them. We do not guarantee any specific result.

We aim to keep your site up and running at all times, but we cannot promise it will never go down. Hosting, domains, and third party tools can fail for reasons outside our control.

Third party services

Our services rely on other companies, including Cloudflare, Supabase, Stripe, Resend, Google, and Meta. We are not responsible for their outages, their pricing, or changes they make to their own terms.

Liability

To the fullest extent the law allows, we are not liable for indirect or consequential damages, including lost profits or lost business. Where we are liable, our total liability is limited to what you paid us in the 3 months before the claim.

Our services are provided as is, without warranties beyond what the law requires.

Ending things from our side

We may suspend or end your service if you do not pay, if you break these terms, or if you use our services for something illegal or abusive. If we end your service for any other reason, we will give you reasonable notice and refund any unused portion of what you have paid.

Changes to these terms

We may update these terms. If we make a material change, we will post it here and, if you are a client, email you. The "Last updated" date at the top shows the most recent revision. If you keep using our services after a change, that means you accept it.

Governing law

These terms are governed by the laws of the State of Tennessee, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Tennessee.

Contact

Questions about these terms? Email support@steadycraftsolutions.com and we will get back to you.